Continuing Education
Required to keep your License current
PIAM, Professional in Insurance Account Management.
To find more informtion about these classes please go to the Designations Page
The Professional in Insurance Account Management (PIAM), is a seven-module practical Designation Program and/or Intermediate level Property & Casualty continuing education class. 7 hours CE credits (1 CE credit for each module). The program is designed to advance the level of knowledge of all agency and company staff. The program provides practical training, underwriting to increase technical skills, and it also covers Errors & Omissions prevention. This designation is sponsored by the Latin American Association of Insurance Agents in South Florida, through Central Insurance School.
- Principals/Managers
- Inside Producers
- Outside Producers
- Customer Service Representatives
- Other Company Personnel
- Claim Adjusters
7 Hrs CE credit for Each Module
The PIAM designation requires completion of seven classes.
CE 1604A – PERSONAL INJURY PROTECTION
Agents: CE 2-20 – General Lines (Property & Casualty) – Course #67210
CE 1604C: Adjusters: CE 3-24A – Law & Policy – Course #50203
What’s in a name! The class discusses the history of no-fault and FL no-fault today; significant definitions; required/optional/modified coverages and deductibles; rights to recover damages in tort claims; motor vehicle property damages; payment of 3rd party property damage; commercial vehicle subrogation, treatment/discovery of facts abut injured persons; insurance fraud; & civil action; cancellation and construction of the policy; Crime Victim Compensation Act; FLDFS unlicensed entities statement.
This course qualifies for 5 CE hours
CE 1218 – CUSTOMER ELIGIBILITY
Agents: CE 9901 – Generic Life & General Lines (Health) – Course #68175
CE 1218C – Adjusters: CE 3-24A Law & Policy – Course #68178
Credits: 4
This program will help the customer and adjuster understand what agents do to assist their clients t understand the eligibility process and coverages via sources of E&O claims; agency systems; discusses/reviews the agency procedures manual, standard workflow models, completing ACORD forms; E&O policy; FLDFS unlicensed entities.
CE 673 COMMERCIAL PROPERTY ANALYSIS
This course is approved by the FLDFS Authority Line "0220 (P&C) for 4 credits". The class will discuss commercial property, the Building Personal Property Coverage Form, the Business Income Coverage Form (with extra expense), Causes of Loss forms, Cause of Loss – Special. FLDFS unlicensed entities statement.
This course qualifies for 4 CE hours
CE 1219 – ETHICS, ETHICS & MORE ETHICS
Agents: CE 9908 – Ethics – Course #68143
CE 1219C – Adjusters: CE 3-24B (Ethics 2); CE 3-24C (OPT 1) – Course #68146
What is Ethics? Business Ethics can be defined as written and unwritten codes of principles and values that govern decisions and actions within a company. In the business world, the organization’s culture sets standards for determining the difference between good and bad decision making and behavior. In the most basic terms, a definition for business ethics boils down to knowing the difference between right and wrong and choosing to do what is right. The phrase ‘business ethics’ can be used to describe the actions of individuals within an organization, as well as the organization as a whole. FLDFS unlicensed entities statement.
This course qualifies for 3 CE hours
CE 1209 – RATE MITIGATION UPDATES
Agents: CE 9910 – Premium Discounts/Mitigation Options – Course #67092
CE 1209C – Adjusters: CE 3-24A – Law & Policy – Course #67093
(For GL and CSR agents who are subject to the required CE provisions under FL Statues will complete one (1) hour of CE every 2 years on the subject of premium discounts available on property insurance policies.) This course is approved by the FLDFS Authority Line “9910 Premium Discounts/Mitigation Options for 2 credits”. The class will discuss introduction to the 2005 Florida Legislation enacting the law requiring all residential property insurance companies to file with the Office of Insurance Regulation a range of premium discounts they propose to offer, etc; wind resistive features (construction requirements, premium discounts for wind resistive features); FL Comprehensive Hurricane Damage Mitigation Program; So. Florida Building Code (Miami-Dade standards); references. FLDFS unlicensed entities statement.
This course qualifies for 2 CE hours
CE 676 PROFESSIONAL ANDGENERAL LIABILITY. P&C
General exposure; Premises, operations, products & completed operations; exclusions; personal & advertising injury; medical payments; qualifying for coverage; who needs professional liability; claims-made vs. occurrence; gaps & overlaps; extensions. FLDFS unlicensed entities statement.
This course qualifies for 4 CE hours
CE 1604 – LIABILITY & AUTO CLAIMS
Agents: CE 2-20 – General Lines (P&C) – Course #67203
CE 1604D: Adjusters: CE 3-24C – Optional – Course #49092
The program provides an outline to the claims process for claims, types of claims, competencies and characteristics, issues within a claim, insurance policy basics, how court decisions affect the coverage, definitions within the claim, exclusions, limits of liability, medical payments coverage, duties of the insured after an accident or loss, general provisions and the FLDFS unlicensed entities statement.
This course qualifies for 3 CE hours
HO vs. DP’s Policies
This course is approved by FLDFS Authority for 4 credits. The class will discuss DP-1 Basic; DP-2 Broad; DP-3 Special; Dwelling Other Structures; contents Fair Rental Value, Additional living expense; perils insured against; conditions. Homeowners eligibility requirements; homeowners basic; homeowners Broad form, Special, Contents loss of use; liability, medical payments; optional endorsements.
This course qualifies for 4 CE hours
BAP vs. PAP: Business Auto Policy vs. Personal Auto Policy
4 Intermediate level CE Credits for the Property & Casualty (220)/440 licenses for both Personal & Commercial Lines. What is the similarity of the Business Auto policy to the Personal Auto Policy. Who is the insured? What are the types of vehicle eligible? What is the radius the vehicles may be driven? How are the policies structured? Understanding the differences in endorsements. Knowing how to insure a business professional vehicle. How do the Comprehensive and Collision coverage differ? Along with many other items and discussion.
This course qualifies for 4 CE hours
Ethics: Tough Decisions
This course is approved by FLDFS Authority for 3 credits. The class will discuss ethics in its definition and how it applies in the work place and towards your clients, unethical practices. Errors and omissions, you as an agent need to know, avoiding E & O, fraud cases, and unlicensed entities.
This course qualifies for 3 CE hours
Wind Rate Mitigation
This course is approved by the FLDFS Authority for 2 credits. The class will discuss introduction to the 2005 Florida Legislation enacting the law requiring all residential property insurance companies to file with the Office of Insurance Regulation a range of premium discounts they propose to offer, etc; wind resistive features (construction requirements, premium discounts for wind resistive features); FL Comprehensive Hurricane Damage Mitigation Program, So Florida Building Code (Miami-Dade Standards); references (i.e. website, memorandum, FL Statues & Rules, Unlicensed Entities.
This course qualifies for 2 CE hours
Serving Customer Needs
This course is approved by FLDFS Authority Line Generic 9902, Life, Health, General Lines and Title) for 2 CE Credits. The class will discuss the public view and customer expectations, departments. Involved in issuing and underwriting policies, providing the service, staff, education, legal responsibilities, knowing your agency and company manuals, organizational tools, communicating with clients, challenges from customers and unlicensed entities.